Testimonials
Our Most Recent Reviews!
We had a Thanksgiving reservation at 7:30 pm and the experience was disappointing from the moment we arrived. The restaurant was packed and every table was full, which is understandable on a holiday, but we were left standing near the bar for about 30 minutes past our reservation time with no update from anyone on the staff.
When we finally sat down we ordered oysters as our starter but they were never brought to the table. The server went straight into bringing our main courses with no explanation. The food tasted good. We ordered the 6 oz Japanese A5 wagyu, truffle fries, and asparagus. The service surrounding it was the problem.
Since we were seated upstairs we could clearly see the kitchen and the staff inside were arguing and fighting during the service. It took away from the atmosphere and it made the place feel disorganized.
For dessert we asked for the menu and ordered a creme brulee and a cheesecake. The creme brulee was burnt. The cheesecake that was brought to our table was only half of a slice even though we were charged full price. From where we were sitting it was obvious that the dessert was not portioned correctly.
Our total bill was 585 dollars and we still tipped 140 dollars. For that kind of money we expected a smooth and professional experience. The food was solid but the overall service was very poor. This is not a place I would return to for a special night.
Food: 4/5
The wagyu, sides, and general flavor were good, but the burnt crème brûlée and missing oysters bring the score down.
Service: 1/5
Thirty-minute wait after a reservation, no starters delivered, poor coordination, portion issues on dessert, and lack of communication justify a very low rating.
Atmosphere: 2/5
Crowded holiday night is understandable, but being able to see the kitchen staff arguing directly affects the dining experience.
Value: 1/5
A $585 bill with service issues at every step just does not match what you should get at a high-end steakhouse.
Overall: 2/5
Good food alone cannot make up for the service problems and the overall disorganization.
When we finally sat down we ordered oysters as our starter but they were never brought to the table. The server went straight into bringing our main courses with no explanation. The food tasted good. We ordered the 6 oz Japanese A5 wagyu, truffle fries, and asparagus. The service surrounding it was the problem.
Since we were seated upstairs we could clearly see the kitchen and the staff inside were arguing and fighting during the service. It took away from the atmosphere and it made the place feel disorganized.
For dessert we asked for the menu and ordered a creme brulee and a cheesecake. The creme brulee was burnt. The cheesecake that was brought to our table was only half of a slice even though we were charged full price. From where we were sitting it was obvious that the dessert was not portioned correctly.
Our total bill was 585 dollars and we still tipped 140 dollars. For that kind of money we expected a smooth and professional experience. The food was solid but the overall service was very poor. This is not a place I would return to for a special night.
Food: 4/5
The wagyu, sides, and general flavor were good, but the burnt crème brûlée and missing oysters bring the score down.
Service: 1/5
Thirty-minute wait after a reservation, no starters delivered, poor coordination, portion issues on dessert, and lack of communication justify a very low rating.
Atmosphere: 2/5
Crowded holiday night is understandable, but being able to see the kitchen staff arguing directly affects the dining experience.
Value: 1/5
A $585 bill with service issues at every step just does not match what you should get at a high-end steakhouse.
Overall: 2/5
Good food alone cannot make up for the service problems and the overall disorganization.
Bryan was a great server the food was great and every thing was so yummy
Bryan was an amazing server and his recommendations were spot on
A friend recommended Greystone Prime Steakhouse & Seafood & I’m glad I listened. The food was excellent, especially the wagyu steak—it was perfectly cooked and melted in my mouth. The vibe inside makes it one of the best choices for a restaurant Gaslamp Quarter night out. I stopped during Greystone happy hour and loved how many good options they had. For anyone searching for quality steak San Diego or a dependable steakhouse in downtown SD, this spot is a great pick. The service was friendly & I appreciated the warm welcome from the host, Sara.
I stopped by Greystone Prime San Diego while exploring the Gaslamp area & it instantly became one of my favorite dinner spots. The wagyu steak was incredibly tender and full of flavor. You can really taste the difference compared to other places offering steak downtown. The atmosphere feels upscale but still comfortable, making it perfect for a night out or even holiday dining in downtown. This steakhouse in Gaslamp Quarter also has great wine choices that pair well with the food. For anyone looking for a reliable restaurant in downtown, this place is worth visiting. Definitely feels like one of the best affordable steakhouses in San Diego considering the quality.
I really enjoyed Greystone happy hour. The atmosphere was lively and the appetizers were great. One of my favorite restaurants in the Gaslamp Quarter now.
Greystone Prime Steakhouse & Seafood is an excellent place for holiday dining in downtown. The food felt fresh and well-prepared & the staff made the night feel special.
Wonderful experience at this steakhouse in downtown SD. The wagyu steak melted in my mouth & the ambiance was perfect for a night out with friends.
Greystone Prime San Diego serves some of the best steak downtown. The flavors were bold & the service was excellent. A great choice when exploring the Gaslamp Quarter.
So amazing! Great Service and Food!
Celebration of our 17 year Anniversary ✨️
Priscilla, Sara and Manny were so great!
Definitely recommend 👌🏽
Celebration of our 17 year Anniversary ✨️
Priscilla, Sara and Manny were so great!
Definitely recommend 👌🏽